Quality Review Specialist

Job Details

Job Location:

Buschwood - Tampa, FL 33618

Position Type:
Full Time

Salary Range: $25.96 Hourly

The Quality Review Specialist plays a vital role in ensuring the quality and effectiveness of Children’s Network’s interventions and services aimed at safeguarding children from abuse and neglect. This role involves meticulously reviewing case files, assessments, and documentation to ensure compliance with legal requirements, agency policies, and best practices. The Quality Management Specialist will collaborate closely with caseworkers, supervisors, and other stakeholders to identify areas for improvement and provide constructive feedback to enhance service delivery and outcomes for children and families.

• Conduct thorough reviews of case files, including assessments, investigative reports, and service plans, to assess compliance with legal mandates, agency policies, and quality standards.
• Conduct Child and Family Services Reviews (CFSR) as required.
• Evaluate the accuracy, completeness, and timeliness of case documentation, ensuring that all required information is appropriately documented and maintained.
• Identify strengths and areas for improvement in case management practices, documentation, and service delivery through systematic reviews and analysis.
• Provide constructive feedback and recommendations to caseworkers, supervisors, and other staff members to enhance the quality and effectiveness of interventions and services.
• Collaborate with internal stakeholders to develop and implement quality improvement initiatives, training programs, and resources to support continuous learning and development.
• Monitor trends and patterns in case outcomes, service utilization, and compliance metrics to inform strategic decision-making and policy development.
• Participate in case review meetings, multidisciplinary teams, and other forums to share insights, best practices, and lessons learned.
• Maintain confidentiality and adhere to ethical standards in handling sensitive information and case-related discussions.
• Stay informed about relevant laws, regulations, research findings, and best practices in child welfare and quality assurance.
• Perform other duties as assigned to support the overall mission and objectives of Children’s Network of Hillsborough.

Standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is in-office based and averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

Travel in and outside of Circuit 13 is required.

All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.

This position does not have direct supervisory responsibilities.

• Education:
  
  A bachelor’s degree from an accredited college or university.
• Certification:
  Child welfare professional certification.
• Experience:
  
  Minimum of two years’ experience in the field of child welfare is preferred.

• Ability to review and assess complex case information utilizing analytical skills while maintaining attention to detail.
• Effective verbal and written communication skills.
• Collaborative mindset with the ability to work effectively in a team-based environment and establish positive working relationships with colleagues and stakeholders.
• Strong organizational skills and the ability to manage multiple tasks and priorities efficiently.
• Commitment to cultural competence, diversity, equity, and inclusion principles in service delivery and practice.
• Proficiency in using computer software and databases for data analysis, documentation, and reporting.
• Flexibility…