Support Coordinator

WHAT YOU WILL DO:

The Support Coordinator is a non‑exempt position responsible for referral and screening coordination and the delivery of case management services to at‑risk families of child abuse and neglect to reduce the likelihood of placement disruptions as well as abuse or neglect incidents. Case management services include referrals to service providers, completing funding applications, in‑home support, and other support services.

• Coordinate referrals from community agencies and conduct screenings of cases.
• Complete referrals to community service providers for children and caregivers, including therapeutic providers, tutoring services, and child development screenings.
• Assist families with connections to available financial resources, including, but not limited to, relative/non‑relative caregiver funding, level 1 licensing, food stamp applications, and social security applications.
• Provide information, referrals, and assistance in locating appropriate childcare and childcare vouchers.
• Assist Kinship Counselors with communicating to the professional team the needs of the family to achieve placement stability.
• Assist with office filing and documentation for case files.
• Assist Clinical Director with ensuring that Stabilization Counselors have access to helpful activities, forms, and handouts that can be provided to caregivers and children.
• Provide in‑home support to families, including, but not limited to, skills like education, community resource connection, referral delivery, etc.

• $37,000 - $39,000, salary will depend on experience
• 15 PTO Days per year
• 13 Paid Holidays
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplemental Accident, Hospital Liability & Critical Illness Insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft insurance
• Mileage Reimbursement
• Continuous training and professional development opportunities

• At minimum High School Diploma or GED should have extensive experience in the human services field.
  • or, Associate's degree in the human service‑related field and experience.
  • or, Bachelor’s degree in a human service‑related field and experience, highly desirable
• Experience working with children to better communicate with families to support staff in helping families reach goals.
• Successful professional case management experience with the ability to multitask.
• Administration abilities to support office efficiency.
• Adequate communication skills to relate family needs to the professional team, including the CMO, and sufficient writing skills to complete simple reports.
• Ability to accept and work comfortably with individuals of different races, nationalities, religions, cultural patterns, and standards of living.
• Ability to work in the family's home on a weekly basis.
• Ability to work under stressful situations.
• Potential exposure to clients who may be verbally and/or physically aggressive.
• Potential exposure to communicable diseases.
• Ability to work overtime as a salaried professional when required.
• Use of personal car to transport
• Must have a valid driver's license with proof of auto insurance coverage.

It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse.

To learn more about the Clearinghouse, please visit HB531 | Florida Agency for Health Care Administration.

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.