Family Support Worker

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0‑18) and their families, both virtually and in person.

Our values are Excellence, Innovation, Commitment, Caring and Integrity.

As a Family Support Worker in the Florida Case Management Organization (CMO) department, you will provide transportation of youth to/from out‑of‑home care placements, to/from school, and to/from visits. Family Support Workers also supervise parent visits.

A typical day as a Family Support Worker will include managing crisis, de‑escalating youth and adults, and driving. As a Family Support Worker, a large amount of time is spent face to face with high‑need teenagers transporting them. Work hours vary based on shift and client demand, and an on‑call schedule for nights and weekends is required.

• Starting Pay Rate: $18 hourly
• Full‑time benefits
• 3 weeks paid time off (PTO) in the first year plus 10 paid holidays
• Health, Dental, Vision, Short‑Term and Long‑Term Disability and Life insurance options
• 401(k) Match
• Education Reimbursement
• Referral Bonus
• Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
• Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
• Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
• Paid time off for volunteering in the community
• Free EAP services
• Mileage Reimbursement
• iPhone and Laptop provided for eligible roles
• Multiple opportunities for growth

• High School diploma/GED required; A.A. preferred
• At least 1 year of relevant professional experience (human services or childcare experience preferred)
• Excellent written and oral communication skills
• Must have reliable vehicle/transportation
• Valid driver’s license with at least 3 years of driving experience and a clean driving record
• Must meet any credentialing, licensing, and privileging standards as it pertains to the department
• All potential job candidates must pass a drug screening test and an extensive background check

• You have a passion for working with youth & adolescents
• You enjoy knowing you’re making an impact on the lives of others
• Excellence, Innovation, Commitment, Caring, and Integrity are important to you

Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify and Diana Screen for Florida locations.