Bilingual Analyst, Case Management Field

Position Summary

We are seeking a self‑motivated, energetic, detail‑oriented, highly organized, tech‑savvy Case Management Coordinator to join our Case Management team. This opportunity offers a competitive salary and full benefits. Our organization promotes autonomy through a Monday‑Friday working schedule, paid holidays, and flexibility as you coordinate the care of your members. The Case Management Coordinator is responsible for telephonically and/or face‑to‑face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness.

The Coordinator will effectively manage a caseload that includes supportive and medically complex members. Develops a proactive course of action to address issues presented to enhance the short and long‑term outcomes as well as opportunities to enhance a member's overall wellness through integration. The Coordinators will determine appropriate services and supports due to member's health needs; including but not limited to: prior authorizations, coordination with PCP and skilled providers, condition management information, medication review, and community resources and supports.

• Bi‑lingual (English and Spanish)
• Must reside in or near zip code 33603, 33604, or 33612
• Willing and able to travel 50-75% of their time to meet members face to face in Hillsborough County and surrounding areas in FL
• 1+ years of experience in behavioral health or a long‑term care setting
• Computer proficiency in Microsoft Word, Excel, and Outlook

• Strongly prefers Field Case Management and discharge planning experience
• Ability to multitask, prioritize and effectively adapt to a fast‑paced changing environment
• Effective communication skills, both verbal and written
• Managed care experience

Bachelor's Degree required, preferably in Social Services or related field

40

Full time

The typical pay range for this role is:
$21.10 - $40.90
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.