IFST Case Manager

General Purpose of the Job

To serve children and families with early engagement intensive case management while partnering with the Department of Children and Families investigator. An upfront collaborative team approach is utilized to engage families early in the investigative process with the focus of serving the family in their home during case management. The IFST Case Manager will strive to improve the social and behavioral functioning of the family to maximize protective capacity of the parents and overall well‑being of the children.

The purpose is to evaluate, coordinate, and ensure that the necessary service delivery and treatment are provided; complete required family assessments and ongoing documentation; assist individuals and families by teaming with them to identify goals to maintain and strengthen the family unit. Participate in staffings to ensure parental progress and to maintain child safety and well‑being.

• Oversight of all child welfare related tasks with families
• Development of safety plans and subsequent monitoring
• Continuous assessment of family’s treatment progress and behavioral change
• Attend regular staffing meetings with community providers and family supports to discuss progress
• Provide documentation and data on child welfare case activities
• Conduct frequent home visits to ensure engagement and progress of child/families
• Adherence of all data collection into FSFN
• Produce periodic reports as requested

• Respond to PNA Special Condition Referrals (calls received from a parent/legal custodian seeking assistance for themselves that does not meet the criteria for child abuse, abandonment, or neglect)
• Review family history with DCF (in FSFN) and any available criminal history, and contact CPI and CPI supervisor to discuss prior involvement
• Contact parent/legal custodian and any collateral sources available to obtain all necessary information regarding their current crisis and/or relevant historical information
• Assess family’s needs – any information to help the family’s crisis or needs will be provided to the parent/legal custodian and any necessary referrals made
• Consult with Behavioral Health Specialist when the crisis relates to parent or child’s mental health, including existing family providers
• Complete all documentation within 2 business days in FSFN and complete overall assessment within the required timeframe of no greater than 30 calendar days
• Any information that causes suspicion of abuse, abandonment, or neglect must be reported to the Hotline immediately
• If no intervention is available for the family’s crisis, a multidisciplinary staffing is required
• Other duties may be assigned as special projects may be requested

Must be able to drive and have reliable transportation to perform required field‑based activities. Perform other duties as assigned to support departmental and agency goals, as needed and appropriate to the position.

Children’s Network of Hillsborough’s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in‑office based position with fieldwork requirements that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

Travel within and outside of Hillsborough County is required. The employee must be able to drive and have reliable transportation to perform the essential functions of the position.

All…