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Case Manager- Bilingual

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Metropolitan Ministries
Full Time, Part Time position
Listed on 2026-09-23
Job specializations:
  • Social Work
    Community Health
  • Non-Profit & Social Impact
    Community Health
Salary/Wage Range or Industry Benchmark: 43000 - 45000 USD Yearly USD 43000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Employment Case Manager- Bilingual

Description

About Us:

  • If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
  • Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
  • We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.
What we offer:
  • Salary: $43,000 - $45,000
  • Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.
  • Preventative care is 100% covered (free) on all plans.
  • PTO is offered to full-time and part-time employees.
  • 11 days of PTO and 10 paid holidays annually.
  • Option to participate in the 401K plan with employer match.
  • $15,000 in employee Life Insurance paid for by Metropolitan Ministries.
  • Employee Assistance Program
  • Option to participate in supplemental group insurance plans at affordable rates.
  • Tuition reimbursement program
  • Training and career development.
  • Discounted membership at the YMCA.
Job Functions:

This position provides intensive employment case management to families that are being served in the community.

Essential Responsibilities:
  • Completes an employment assessment of all clients entering the Community-Based Programs seeking employment by identifying their knowledge, skills, abilities, and needs. Ensures assessments of clients’ education, work experience, skills, abilities, qualifications, and job interest; assesses clients' readiness for job referral, classroom training, on-the-job training, and support services; attempts to match clients with available employment or other opportunities/services with collaborating agencies.
  • Conducts job development and job search activities directed toward positions that are individualized to the interests and uniqueness of the people on his/her caseload. Provides individualized follow-along support to help clients maintain employment.
  • Supports clients interested in furthering their education to enhance employment opportunities.
  • Manages a designated caseload while providing job readiness and retention coaching. Focuses on helping clients strengthen soft and hard skills, obtain higher-paying jobs, and develop sustainable career paths.
  • Establishes and maintains relationships with employers, developing a minimum of six new employer contacts per month to expand job opportunities for clients.
  • Facilitates employment-related classes, workshops, and presentations within the community as needed.
  • Provides transportation for clients to employment-related activities and agency events as assigned.
  • Keeps detailed records of every case, client visit, referral, and contacts with resources on the client’s behalf. Ensures that records, reports, and documentation are created promptly. Safeguards client confidentiality and ensures that all records are accurate and objective.
  • Generates and compiles client outcomes and reports within the HMIS database and Excel spreadsheets for reporting to funders.
  • Provides training, guidance, and supervision to interns or volunteers as assigned, ensuring compliance with program standards and quality service delivery.
  • Actively participates in Metropolitan Ministries’ community initiatives, including holiday efforts, Bridge Builders, and other organizational events as needed.
  • Meets personal goals and actively contributes to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Attends required staff meetings and on-going trainings. Completes other duties as assigned.
  • Requirements

    Educ…
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