Logistics Coordinator

Logistics Coordinator About Clearly Logistics

Clearly Logistics is a fast-moving, people-first freight brokerage firm on a mission to deliver exceptional logistics solutions through teamwork and innovation. We operate in a dynamic industry where every day brings new challenges, and we thrive by staying agile and collaborative. Our internal culture is the heartbeat of our success – we believe in investing in our people, celebrating wins together, and always doing right by our customers and each other.

We live by our core values, which form the acronym CLEARLY and guide everything we do:

• Collaboration at our Core – Working together as one team to achieve shared success.
• Lead with Integrity – Doing the right thing, even when no one is watching.
• Exceed Expectations – Going above and beyond for our customers and colleagues.
• Accountability in Action – Taking ownership of our results and responsibilities.
• Results-Driven Focus – Striving for excellence and delivering on our promises.
• Logistics Innovation – Embracing creativity and new ideas to drive logistics forward.
• You Matter – Valuing each individual on our team and treating everyone with respect.

As a Logistics Coordinator (Broker-in-Training), you will be immersed in learning the fundamentals of freight brokering from day one. This role is designed as a gateway to a successful career in logistics brokerage. You’ll start by supporting our experienced brokers and operations team in coordinating shipments and solving transportation challenges. Through hands‑on mentorship and a structured training program, you will gradually take on more responsibility with the goal of growing into a full‑fledged Logistics Broker managing your own customer and carrier accounts over time.

If you’re an ambitious self-starter looking to break into the logistics industry, this is your chance to learn, grow, and make an impact in a supportive, high‑energy environment.

• Coordinate Shipments: Assist in planning and executing freight shipments from pickup to delivery, ensuring timely pickups, transit updates, and on‑time deliveries.
• Support Carrier Relations: Communicate daily with carriers (truck drivers and dispatchers) to secure capacity for shipments. Negotiate rates and book loads under the guidance of senior brokers to meet customer needs at competitive prices.
• Customer Service: Provide exceptional service to our clients by tracking shipments proactively and informing customers of any status updates or issues. Address problems or delays with creativity and urgency, ensuring our customers’ expectations are exceeded.
• Documentation & Administration: Handle the paperwork and data entry for shipments. This includes creating load confirmations, verifying carrier credentials, updating load status in our system, and reviewing carrier invoices for accuracy.
• Problem Solving: Jump in to resolve transportation challenges as they arise – whether it’s rerouting a shipment, finding last‑minute capacity, or resolving delivery discrepancies. You’ll work with your team to develop creative solutions that keep freight moving and customers happy.
• Team
  
  Collaboration:
  
  Work closely with your mentor and the broader team on daily operations and special projects. Contribute ideas to streamline processes, improve services, and drive innovation in line with our Logistics Innovation value.
• Broker Development: Take advantage of every learning opportunity. Over time, build the skills and knowledge (pricing, market trends, relationship‑building) needed to transition into managing your own clients and carriers as a Logistics Broker.

• Education & Experience: High school diploma or GED required. A bachelor’s degree in Business, Supply Chain, or related field is a plus (but not required).
  Entry‑level candidates are welcome – if you have internship or work experience in logistics, transportation, or customer service, that’s a bonus.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills. You’re comfortable talking on the phone and writing professional emails.
• Interpersonal
  
  Skills:
  
  People‑person who can build rapport and relationships…