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IT Service Desk Manager - Lead Global Support & Excellence
Job in
Taneytown, Carroll County, Maryland, 21787, USA
Listed on 2026-08-22
Listing for:
Evapco
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, IT Support
Job Description & How to Apply Below
Evapco seeks an IT Service Desk Manager to lead day-to-day operations and build a capable team of support analysts at its Taneytown, MD headquarters. The role focuses on incident resolution, user satisfaction, and process maturity in a large global enterprise.
Reporting to the Global IT & Cyber Security Manager, you will own service levels, ITSM administration, and ITIL-aligned practices, with occasional travel. This is a full-time on-site position.
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