Assistant Unit Manager - Catering Rumah Sakit

Assistant Unit Manager - Catering Rumah Sakit (Tangerang)

PT Sunshine Food International is looking for a dedicated and operationally driven Assistant Unit Manager – Hospital Catering to oversee the daily operations of our hospital catering services.

This role is responsible for ensuring the smooth delivery of safe, high-quality food services while maintaining compliance with food safety standards, client requirements, and operational excellence. The successful candidate will lead on-site teams, manage operational performance, and collaborate with internal and external stakeholders to deliver exceptional service in a hospital environment.

Oversee the daily operations of the hospital catering unit to ensure efficient and uninterrupted service delivery.

Lead, supervise, and develop kitchen, production, and service teams to achieve operational excellence.

Ensure food production and meal distribution comply with company standards, client requirements, and food safety regulations.

Monitor food quality, portion control, hygiene, sanitation, and overall service standards.

Manage manpower scheduling, attendance, productivity, and workforce planning to support operational needs.

Coordinate with hospital representatives, dietitians, and internal departments to ensure timely and accurate meal services.

Monitor inventory levels, food costs, and operational expenses while minimizing waste and optimizing resources.

Ensure compliance with HACCP, GMP, sanitation, hygiene standards, and company Standard Operating Procedures (SOPs).

Investigate operational issues, customer feedback, and service complaints, implementing corrective and preventive actions where necessary.

Prepare operational reports, monitor key performance indicators (KPIs), and recommend continuous improvement initiatives.

Support new operational initiatives, process improvements, and company projects to enhance service quality and operational efficiency.

Bachelor's Degree in Hospitality Management, Nutrition, Food Technology, Business Management, or a related field.

Minimum 3–5 years of experience in catering operations, food service, hospitality, healthcare, or a similar industry.

Previous experience managing hospital catering operations will be highly preferred.

Strong leadership and people management skills with the ability to lead multidisciplinary operational teams.

Good understanding of food safety regulations, HACCP, GMP, hygiene, and sanitation standards.

Strong planning, organizational, and problem-solving skills.

Excellent communication and stakeholder management skills.

Able to work under pressure in a fast-paced operational environment.

Proficient in Microsoft Office and operational reporting.

Willing to work on-site and support operational requirements, including weekends or public holidays when necessary.

PT Sunshine Food International is a leading food service and catering company committed to delivering high-quality, safe, and nutritious food experiences across healthcare, corporate, and institutional sectors.

We continuously strive for operational excellence by maintaining the highest standards of food quality, safety, and customer satisfaction while fostering a culture of innovation, teamwork, and continuous improvement.

Facilities Management & Outsourced Services 11-50 employees