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Executive Housekeeping

Job in Tangerang, Banten, Indonesia
Listing for: PT. WHISTLER GARDEN INDONESIA
Full Time position
Listed on 2026-10-10
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 100440000 - 145080000 IDR Monthly IDR 100440000.00 145080000.00 MONTH
Job Description & How to Apply Below

This role involves managing and ensuring all Housekeeping operations run according to established standards. You will oversee cleanliness and neatness of guest rooms, public areas, venue/event areas, and other operational areas, while coordinating with related departments to ensure guest/client needs are met effectively.

Key responsibilities

Manage and ensure all Housekeeping operations run according to established standards

Oversee cleanliness and neatness of guest rooms, public areas, venue/event areas, and other operational areas

Organize manpower, daily assignments, and workload for the Housekeeping team

Conduct regular inspections and ensure all areas meet cleanliness and hospitality standards

Control usage and availability of linen, amenities, cleaning supplies, chemicals, and equipment

Coordinate with related departments to ensure guest/client needs are met

Handle and follow up on complaints related to cleanliness, neatness, and Housekeeping service

Conduct briefing, coaching, and evaluation of the Housekeeping team

Create operational reports, inventory reports, and Housekeeping requirements for Management

Ensure the entire team implements SOP, grooming, hygiene, safety, and company service standards

About you

Minimum D3/S1 education in Hotel Management, Hospitality Management, or related field

Minimum 3–5 years of experience in Housekeeping positions

Experience in hotel, convention hall, wedding venue, or hospitality industry

Understanding of Housekeeping operational standards including room cleaning, public areas, linen, laundry, lost & found, and inventory control

Understanding of cleanliness, neatness, hygiene, and safety standards in hotel and venue areas

Strong leadership and team management capabilities

Ability to create task assignments, organize manpower, and conduct monitoring and evaluation of Housekeeping team performance

Ability to perform quality control and inspection of rooms, public areas, and event areas

Ability to handle guest/client complaints well and provide quick and appropriate solutions

Ability to coordinate with Front Office, Engineering, F&B, Banquet, Sales & Marketing, and related departments

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