Human Resource Supervisor

To build and execute HR systems, SOPs, recruitment standards, on boarding, people development, and HR operations while providing proactive solutions that improve collaboration, culture, and employee performance across 3 mini market branches and Head Office.

• Lead end-to-end recruitment for store & head office roles
• Design & execute on boarding and training programs
• Build and update HR SOPs, policies & employee handbook
• Support director in performance management implementation
• Conduct exit interviews & turnover analysis with action plans
• Manage disciplinary process consistently and fairly
• Maintain HR data, dashboards & reports
• Support store managers in people-related issues

• Coordinate building maintenance, utilities, office supplies
• Manage vendors for cleaning, security & facility services
• Maintain company asset inventory & vehicle management
• Assist with legal permits & government compliance renewals

• Improve communication & collaboration between departments
• Promote initiative-taking & ownership mindset
• Support company events, employee engagement & recognition

• 5 to 9 years HR experience, preferably in retail, FMCG or service
• Strong background in recruitment & HR operations
• Experienced drafting SOPs, HR forms & policies
• Comfortable solving employee issues & conflicts
• Excellent communication & interpersonal skills
• Self-starter, proactive, resourceful, takes initiative
• Willing to learn & grow into HR Manager role

• Curious, reflective, improvement-oriented
• Not afraid to challenge assumptions respectfully
• Enjoys building structure from scratch
• Calm, professional, emotionally mature
• Takes ownership, doesn't wait to be told