E-commerce Specialist ( Target Market : Hotel

E-commerce Specialist ( Target Market : Hotel )About the role

We are seeking an E-commerce Specialist to join the Marketing & Communications team at Casa Velo Residence. This is a full-time position based in Tangerang, Banten
. In this role, you will be responsible for developing and executing e-commerce strategies specifically targeting the hotel and hospitality sector. You will play a crucial role in driving online sales, enhancing our digital presence, and building strong relationships with hotel clients through strategic online platforms and marketing initiatives.

• Develop and implement comprehensive e-commerce strategies tailored to the hotel and hospitality industry
• Manage and optimise online sales channels, including booking platforms, hotel aggregators, and direct-to-consumer portals
• Create targeted digital marketing campaigns to attract hotel clients and increase online visibility within the hospitality sector
• Monitor and analyse e-commerce performance metrics, sales data, and customer behaviour to inform strategic decisions
• Collaborate with hotel partners and clients to understand their needs and provide customised e-commerce solutions
• Manage product listings, pricing strategies, and promotional content across multiple e-commerce platforms
• Coordinate with the sales and operations teams to ensure seamless execution of e-commerce initiatives
• Conduct market research to identify trends, opportunities, and competitive positioning within the hotel e-commerce landscape
• Develop and maintain strong relationships with online travel agencies, hotel booking platforms, and industry partners
• Report on e-commerce performance and provide actionable recommendations for continuous improvement

• Proven experience in e-commerce management, ideally within the hotel, hospitality, or travel sector
• Strong understanding of online booking systems, hotel management software, and e-commerce platforms
• Proficiency in digital marketing tools and analytics platforms such as Google Analytics, SEO, and SEM
• Excellent knowledge of the hotel and hospitality industry, including market dynamics and customer expectations
• Demonstrated ability to develop and execute successful e-commerce campaigns that drive sales and engagement
• Strong project management and organisational skills with the ability to manage multiple priorities simultaneously
• Excellent communication and interpersonal skills, with the ability to work effectively across teams and with external partners
• Proficiency in Microsoft Office Suite and CRM systems
• Data-driven mindset with strong analytical and problem-solving abilities
• Bachelor's degree in Marketing, Business, Commerce, or a related field
• Fluency in English and Indonesian is preferred

At Casa Velo Residence, we are committed to creating a supportive and dynamic working environment. We offer competitive remuneration packages, professional development opportunities, and a collaborative team culture that values innovation and excellence. We provide ongoing training to help you stay updated with the latest e-commerce trends and hospitality industry developments. We believe in work-life balance and offer flexible working arrangements where appropriate.

Our company values your well-being and provides a positive workplace where your contributions are recognised and rewarded.

Casa Velo Residence is a forward-thinking hospitality company dedicated to providing exceptional accommodation and services to our guests. With a focus on innovation and customer satisfaction, we leverage strategic marketing and e-commerce initiatives to connect with hotel partners and travellers worldwide. Our mission is to create memorable experiences whilst building sustainable business relationships within the hospitality sector. We pride ourselves on our collaborative culture, industry expertise, and commitment to continuous improvement.