DSP Lead Dispatcher​/DSP

Overview

Join our dynamic team as an Amazon Delivery Dispatcher, where your organizational skills and transportation expertise will drive efficiency and excellence in delivery operations. In this vital role, you will coordinate the dispatching of delivery drivers, optimize routes using advanced GPS and GIS technology, and ensure timely deliveries that delight customers. Your proactive communication and problem-solving abilities will keep our logistics moving smoothly, making a real impact on customer satisfaction and operational success.

• We are looking for a leader that is willing to learn, has high ownership to get the job done. We are looking to develop the right candidate to an Operations Manager Role.

• Manage daily dispatching of delivery drivers using transportation management systems (TMS) and GPS tracking tools to optimize routes and delivery schedules.
• Coordinate with drivers, warehouse staff, and third-party logistics (3PL) partners to ensure seamless shipping & receiving processes.
• Utilize data entry skills to update and maintain accurate records within systems such as Oracle Transportation Management, Syte Line, and AS400.
• Monitor real‑time fleet movements via GPS and GIS platforms to address delays or issues promptly.
• Communicate effectively with drivers through multi‑line phone systems, providing clear instructions and support during shift operations.
• Analyze transportation data to identify opportunities for efficiency improvements within the supply chain.
• Ensure compliance with safety protocols, shipping regulations, and company policies during dispatching activities.

• Schedule is 4 days on 3 days off or 5 days on 2 days off depending on future structure.

• Referral program
• Professional development assistance
• Parental leave
• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off
• Health savings account
• Dental insurance
• Life insurance
• Employee assistance program
• Flexible schedule

LTSO Logistics, LLC is an Amazon Delivery Service Partner operating right here in Tarboro, NC — servicing Greenville/Tarboro/Rocky Mount and surrounding cities. We’re growing our team and we are hiring motivated Lead Dispatchers to help manage our team and deliver smiles through our area.

We’re building more than a delivery team—we’re building a community. From shoutouts on great days to lending a hand on tough ones, our culture is all about looking out for one another and taking pride in the work we do.

• Proven experience or willingness to learn transportation management systems (TMS), GPS technology, GIS, and logistics software such as Oracle Transportation Management or Syte Line.
• Strong analysis skills to interpret data related to freight movement, routing, and fleet performance.
• Excellent communication skills with phone etiquette suited for high‑volume dispatch environments.
• Proficiency in data entry, typing, and managing multi‑line phone systems efficiently.
• Knowledge of freight operations, shipping & receiving procedures, and fleet management practices.
• Familiarity with transportation planning concepts within supply chain management.
• Ability to multitask effectively while maintaining attention to detail in a fast‑paced environment. Join us in delivering exceptional service by orchestrating efficient delivery operations that keep our customers happy! This paid position offers an exciting opportunity to develop your logistics expertise while contributing to a thriving team dedicated to excellence in transportation management.

We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.