Field Engineer

Job in Tarrytown, Westchester County, New York, 10591, USA

Listing for: Axelon Services Corporation

Full Time position
Listed on 2026-06-01

Job specializations:

IT/Tech
IT Support, Technical Support, Hardware Engineer

Summary:

Work Schedule:

10am to 7pm / 40 hours per week
Location:

777 Old Saw Mill Rd, Tarrytown, NY 10591
2-3 years of technical experience is fine
Duration 10 Months

Responsibilities:

Provide support for software, hardware, and networking for desktops, laptops, and servers
Maintain and support legacy products
Support core server products
Perform disk replacement on enterprise storage products
Install and maintain PCs, associated software, networks, servers, and peripherals
Support network products from operational and maintenance perspectives
Perform installs, moves, adds, and changes as required
Test and certify PCs, networks, servers, and client-approved applications
Provide follow-up on problems or escalate as necessary
Maintain a high degree of professionalism in actions, demeanor, and dress
Ensure customer satisfaction throughout the service delivery transaction
Ensure company-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Requirements:

Strong customer service skills preferred
Experience with Windows 7, Lenovo Hardware, Apple products, troubleshooting, software installs, and networking

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