Outreach and Engagement Specialist

Outreach and Engagement Specialist

Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community.

If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today!

Benefits

Summary:

• Retirement: 403(b)-with employer contribution after 1 year of service
• Flexible Work Arrangements: subject to business needs, including hybrid options.
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off-15 days per year
• Paid sick time-12 days per year
• Employer paid Holidays-11 days per year
• Professional Development:
  Opportunities for advancement, training programs, and support for certifications and continuing education.
• Additional Perks:
  Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!
• Gym reimbursement through employer's medical insurance carrier.
• Public Service Loan Forgiveness (PSLF): qualifying employer

Summary

Description:

The Outreach and Engagement Specialist will employ the principles of Peer Support and have experience providing interventions to individuals with behavioral health conditions. While not crisis services, these specialists offer socialization, recreation, light meals, and information about mental health and social services. In collaboration with the Care Management program, they will provide immediate assistance to individuals by connecting them to or re-engaging them with needed services.

Specialists meet clients in the community or at Greater Mental Health offices, assess their needs, and address barriers such as referrals, insurance, application processes, and transportation. Services are delivered off-site at locations like forensic sites, mental health facilities, clients' homes, homeless shelters, and on the streets. Specialists support recovery through recognizing individual rights, shared decision-making, and collaboration.

Responsibilities:

• Connect individuals with appropriate services, respecting rights of self-determination and choice.
• Work collaboratively, identify community services that support recovery, and help establish connections to those services.
• Facilitate, manage, and maintain responsibilities associated with being a Rep-Payee for clients assigned.
• Conduct outreach presentations and recruitment at community forums/events, schools, local churches, collaborative partner organizations and facilities, and street outreach.
• Document client interactions in electronic health records to maintain a permanent record of client activity according to established methods and procedures.
• Assist individuals receiving representative payee services in managing their income, aiming for increased self-sufficiency and eventual independence from payee services.
• Collaborate with internal cross-functional teams to share best practices, highlight bright spots, and keep staff connected with key initiatives and activities.
• Follow the established agency/program policies & procedures.
• Maintain appropriate professional standards.
• Participate in agency training programs.
• Perform other designated or related duties.

Competencies:

• Experience providing direct service and intervention to individuals with behavioral health needs such as substance abuse and/or mental health…