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Customer Success Specialist - Revenue & Retention; Hybrid

Job in Taunton, Bristol County, Massachusetts, 02780, USA
Listing for: Redemption Plus
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Position: Customer Success Specialist - Revenue & Retention (Hybrid)
A leading entertainment services provider in Taunton, MA is looking for a Customer Service Specialist to manage customer journeys, ensuring success and retention for a dedicated account portfolio. This role involves proactive communication, financial accountability, and collaboration with multiple teams. Ideal candidates should be organized, commercially minded, and hold a high school diploma, with customer service experience preferred. The job offers a hybrid work model and includes benefits such as health insurance and a 401(k) plan.
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