Center Representative

The Welcome Center Representative is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control, answers the telephone, answers members’ questions and performs various clerical duties.

• Follow the staff dress code for position.
• Greet members and guests.
• Show interest in their concerns.
• Know members’ names and use them in their presence.
• Ask “satisfaction questions” about program and service.
• Listen to suggestions and respond promptly.
• Address complaints/concerns immediately.
• Provide information on facility, services and programs.
• Enter data into the OCY computer system including membership, program, trips, events and miscellaneous sales correctly and in a timely manner.
• Serve as a liaison between members and program supervisors.
• Answer telephones.
• Be alert to safety factors and potential hazards.
• Look for ways to improve performance.

71 Cohannet Street, Taunton, Massachusetts 02780, United States

The Welcome Center Representative is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control, answers the telephone, answers members’ questions and performs various clerical duties.

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience.

$15.00 - $17.25 / hour

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

EEO is the Law