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Banking Call Center Specialist — Customer Experience

Job in Taunton, Bristol County, Massachusetts, 02780, USA
Listing for: Mechanics Cooperative Bank
Full Time position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Job Description & How to Apply Below

Mechanics Cooperative Bank in Taunton, MA is seeking a Call Center Agent to deliver exceptional service across phone, secure messaging and online inquiries. You will resolve issues, identify customer needs and promote bank products while maintaining accurate records.

The role requires strong communication, problem solving, and multitasking abilities, with a focus on customer satisfaction and adherence to regulatory standards. This is a full-time on-site position at Corporate Headquarters.

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