Airport Customer Service Agent — Perks k
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Southwest Airlines is seeking a Customer Service Agent in Massachusetts, USA. The role pays $20–$30 per hour and involves airport counter, baggage desk, and gate service with ticketing, check‑in, and boarding duties.
Responsibilities include handling reservations, refunds, and fare changes, plus assisting customers and resolving over‑sales or luggage issues, all while maintaining cash handling accuracy.
We are currently recruiting a Airport Customer Service Agent — Travel Perks & 401(k) for our team in MA, United States.
Learn more about the Airport Customer Service Agent — Travel Perks & 401(k) role in the description above.
We appreciate your interest in this position.
Join Southwest Airlines and contribute to our ongoing work.
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