Customer Service Representative - Temporary

Join Our Team at Harpak-ULMA!

Customer Service Representative (Temporary)

Provide support to the Customer Service Department through order entry, document management, invoicing, and customer portal activities. This position supports the team by performing routine, process-driven tasks in a fast-paced office environment.

• Enter customer orders into company systems accurately and timely.
• Process and distribute order acknowledgments, confirmations, and invoices.
• Upload and download documents through customer portals.
• Maintain customer records and filing systems.
• Assist with tracking open orders and updating order status information.
• Verify order information for completeness and accuracy.
• Support the Customer Service team with administrative tasks as assigned.
• Assist with preparation of reports, spreadsheets, and departmental records.
• Participate in maintaining organized office and customer service processes.

• Prior office, administrative, customer service, or data entry experience preferred.
• Proficient with Microsoft Outlook, Word, and Excel.
• Strong organizational skills and attention to detail.
• Ability to follow established procedures and work independently.
• Effective written and verbal communication skills.

• Ability to sit, stand, walk, and move throughout the office and warehouse as needed.
• Ability to lift up to 25 lbs.

Work is performed primarily in an office environment with occasional access to warehouse areas.