Head of People

Are you passionate about making a meaningful impact in women's mental health care? Here's your chance to be a vital part of Family Well's mission to enhance access to high-quality, equitable, and affordable mental health services for women across the U.S.

Family Well Health is an AI-enabled mental health start-up dedicated to solving the women's mental health crisis by seamlessly embedding high-quality, equitable, and affordable mental health care into OB/Gyn practices. Family Well provides comprehensive virtual mental health services designed specifically for integration into women's health practices and health systems. Family Well's virtual care team model delivers evidence-based mental health support throughout the full reproductive lifecycle-from fertility through menopause-using the proven Collaborative Care Model (CoCM).

Our tech-enabled platform seamlessly embeds coaching, therapy, and psychiatric services directly into clinical workflows, making high-quality mental health care accessible, affordable, and insurance-covered. With 95% of patients experiencing clinical improvement within four months, we're addressing one of healthcare's most underserved areas while creating a financially sustainable model for our provider partners.

Following our recent $8M Series A funding, we're expanding nationwide and seeking exceptional talent to join our mission-driven team.

Location: Remote - strong preference for candidates based in Massachusetts, Pennsylvania, New York, or Connecticut. Occasional in-person attendance (approximately 1-2 times per month) may be required.

Department: People Ops

Reports to: Chief Financial Officer

Job Type: Full-Time

Family Well Health is seeking a Head of People to build and scale our people function as our first full-time People leader. Some foundational pieces exist today (an HRIS, an employee handbook), but this is a foundational leadership role: most of the infrastructure still needs to be built, and what exists will need to be evaluated and refined to support our next phase of growth at a high-growth, Series A healthcare services company expanding access to high-quality, equitable mental health care for women across the reproductive lifecycle.

We are looking for a hands-on people leader with startup experience who can build the HR infrastructure, compliance systems, and talent processes required to support a rapidly scaling, multi-state clinical and operational workforce - while also acting as a strategic partner to the executive team on org design, culture, and workforce planning.

People Infrastructure & Systems

• Evaluate Family Well's existing HRIS against the organization's scaling needs and lead any transition or expanded implementation required
• Refine and expand Family Well's existing employee handbook and policy library as the company scales into new states and service lines
• Design and document HR processes for a mixed W-2/1099, multi-state, clinical + non-clinical workforce

Compensation, Benefits & Compliance

• Own compensation strategy and banding, partnering with Finance on benchmarking and budget alignment
• Administer employee benefits and manage broker/vendor relationships
• Manage multi-state employment compliance, including worker classification and ABC-test exposure across expansion states, partnering with outside counsel and conducting independent research as needed
• Partner with Finance and outside counsel on ERISA, payroll controls, and regulatory risk

Talent Acquisition & Workforce Planning

• Build scalable recruiting infrastructure and processes to support Family Well's active hiring needs across clinical and corporate roles
• Partner with hiring managers on org design, headcount planning, and leveling as the company expands into new states and service lines
• Own the candidate experience from requisition through offer

Performance, Culture & Employee Relations

• Design and roll out a performance management framework (goal-setting, reviews, feedback cycles)
• Own employee relations, investigations, and performance improvement processes
• Build culture and engagement practices suited to a fully distributed, mission-driven team
• Serve as a trusted advisor to the executive team on organizational design and people strategy

Required

• 8+ years of progressive HR/People leadership experience, including at least 2+ years building a People function largely from scratch at an early-stage or high-growth startup
• Working knowledge of multi-state employment law and worker…