Human Services Coordinator

Job Description

Human Services Coordinator I (260000T3)

The Human Services Coordinator assists in the development, coordination, and integration of service plans for assigned individuals. Facilitates meetings with the interdisciplinary team to develop service plans. Maintains and updates written and electronic records. Serves as advocate on behalf of the individual. Monitors and documents the provision of services and modifies services plans as needed. Protects the privacy of information. Ensures that the individual's legal, civil and human rights are protected.

Provides information and referral services to individuals and their families.

• Monitor DDS funded and auxiliary funded programs.
• Maintain regular contact with individuals, families, and providers.
• Travel to individuals' homes, programs, and outside meetings; that may or may not be in close proximity to the Area Office.
• Coordination, facilitation, and monitoring the development and progress of support plans per DDS regulations.
• Utilize the communication methods needed for assigned caseloads.
• Provide outreach and coordinate referrals to community services and other state agencies.
• Provide up-to-date record keeping – both electronic and hard copy; maintain documentation for waiver or non-waiver services.

• Familiarity with Microsoft programs and Home and Community Services Information System (HICSIS).
• Experience working with individuals with intellectual disabilities and/or who are Deaf and Hard of Hearing.
• Ability to develop and maintain respectful, caring, patient, ethical, and empowering relationships with families and individuals supported by the department.
• Excellent organizational and communication skills.
• Ability to utilize American Sign Language and/or bi-lingual skills.
• Skills using communication styles and/or augmentative communication systems.

Hours:

37.5 hours – full time position.

Shift: 1st shift
Days Off:
Saturday and Sunday
Flexibility required to meet the needs of the Area Office.

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including autism spectrum disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential support. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Recommended candidates must successfully complete pre-employment screening which includes:

• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services (http://(Use the "Apply for this Job" box below).).

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have either (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work, or (B) any equivalent combination of the required experience and substitutions below.

• A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation,…