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Motorcycle Service Advisor - Customer Experience & Upsell

Job in Taylor, Wayne County, Michigan, 48180, USA
Listing for: Motown Harley-Davidson
Full Time position
Listed on 2026-08-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Motown Harley-Davidson in Taylor, MI seeks a Service Advisor to intake customer vehicles, diagnose problems and communicate service needs. You will sell service and parts and keep customers informed about job status.

The role requires a proactive, customer-focused mindset and the ability to work in a fast-paced motorcycle service department. You will ensure repair orders are complete, estimate costs and times, guide customers through the process, assist techs with parts, upsell where

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