Intake Coordinator

The Intake Coordinator is responsible for facilitating the onboarding of new referrals and processes for home health patients. This Full‑time hourly position works with the rest of the teams and can operate independently as a contributor to the home health care team, providing compassionate onboarding, verifying insurance, and supporting documents to patients on their journey back home from inpatient facilities.

• Verifying medical insurance coverage and benefits for each patient
• Create EMR records
• Answering phone and email inquiries
• Verifying if we can accept patients from facilities
• Performing clerical work, such as faxing, downloading, and scanning
• Assigning Nursing staff to patients who need an initial start‑up visit
• Complying with the regulations and policies of the facility
• Gather all data needed from facilities to meet the medical needs of patients
• Obtain prior authorizations and verifications

• High school diploma or GED
• Strong skills in customer service
• Working knowledge of EMR systems
• Excellent organizational skills
• Great communication skills
• Proficient in computer literacy
• Ability to work with hospitals and skilled nursing facilities
• Conduct insurance verification
• Obtain medical records from facilities
• Review documents for clinical staff
• Prepare new patient information

$15 - $17 hourly