Configuration Analyst - Infor CPQ

Configuration Analyst

The Configuration Analyst supports and maintains our Infor CPQ product configuration environment. This role is ideal for individuals looking to develop technical capability while gaining hands-on experience in a manufacturing setting. The Configuration Analyst will work closely with Sales, Operations, and IT to ensure that our configurable product offerings accurately reflect business requirements, manufacturing capabilities, and customer expectations.

• Production Configuration Support:
  Assist in maintaining product configuration rules, pricing logic, and quoting workflows within the Infor CPQ platform. Develop a foundational understanding of how configurable products are structured within a manufacturing environment.
• Technical Skills Development:
  Build proficiency in foundational scripting or programming concepts (e.g., JavaScript, VBScript) and gain familiarity with relational databases, data structures, and system integrations.
• Manufacturing Alignment:
  Ensure configuration logic aligns with engineering specifications, bill of materials (BOM) structures, routings, and production capabilities. Partner with manufacturing and operations teams to validate configuration accuracy.
• Analysis & Troubleshooting:
  Translate business and technical requirements into clear configuration rules. Assist in diagnosing CPQ-related issues, testing solutions, and documenting resolutions.
• Cross-Functional Collaboration:
  
  Work with stakeholders from Sales, Manufacturing, and IT to gather requirements, communicate progress, and maintain consistency across product families.
• Continuous Improvement:
  Participate in configuration lifecycle management, including version control, testing, and documentation. Proactively pursue training, certifications, and hands-on practice to expand expertise.

• Technical Aptitude:
  Intermediate knowledge of computer science fundamentals, logic structures, or programming concepts. Ability to learn system administration tasks.
• Manufacturing Understanding:
  Foundational awareness of manufacturing processes, product structures, engineering documentation, or production workflows.
• Analytical
  
  Skills:
  
  Ability to understand and break down complex business logic into actionable configuration steps.
• Communication
  
  Skills:
  
  Strong written and verbal communication with the ability to interact effectively with technical and non-technical stakeholders.
• Problem-Solving:
  Demonstrated ability to identify issues, apply logical reasoning, and contribute to solution development.
• Service Orientation:
  Commitment to delivering accurate and timely support to internal teams and external stakeholders.
• Initiative:
  Self-driven, organized, and capable of managing multiple priorities and deadlines.
• Associate's degree in Computer Science, Information Systems, Engineering, or a related field;
  Bachelor's degree preferred, but not required.
• Experience related to manufacturing, engineering, or production environments strongly preferred; with a Windows manufacturer being ideal.
• Exposure to ERP systems (Infor CSI/Syteline preferred) or product configuration tools is a plus.
• Experience with Infor CPQ, or other rules-based configuration platforms, is a strong advantage but not required.

• Position may work a combination of sitting at a desk and working throughout the campus as the needs arise.
• Work will require frequent problem solving and troubleshooting that can be affected by frequent distractions and interruptions, such as people, telephone calls, etc.
• Typical shift will be Monday – Thursday; 8:00 a.m. – 4:00 p.m.;
  Friday: 8:00 a.m. to 2:00 p.m. (subject to change at the discretion of the Company). Extended/Saturday hours may be required.