Seasonal Seamstress Tailor Sewist Alterations at David's Bridal Taylor, MI
Listed on 2026-06-18
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Seasonal Seamstress / Tailor / Sewist – Alterations – David’s Bridal, Taylor, MI
Seasonal role during peak season. Features flexible schedule and team‑focused environment.
Benefits- Flexible schedules
- 40% merchandise discount
- $400 bonus for every referral hired with no limit
- Competitive hourly pay rates & team bonus
- Generous Team Member discount
- Get Paid Early!
- Minimal weekday hours required (join for weekends only!)
* Additional terms and conditions apply.
Responsibilities- Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats, and in person, communicate clearly and concisely, adapt style to suit customers by problem solving, using excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver a five‑star customer experience.
- Maintain all service levels by being prepared, welcoming, meeting the needs, and being there for all customers—including all operational checklist tasks and meeting customers' emotional and practical needs.
- Provide an exceptional service experience to multiple customers at one time and contribute to the store's achievement of five‑star customer service.
- Proactively address customer concerns with confidence, knowing when to elevate and partner with the leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations, and promote all alteration services and personalization options.
- Assist stylists in closing sales by consulting with customers regarding gown fit and customization.
- Maintain store‑standards to support a flawless shopping experience.
- Maintain a high standard of dress that complies with the Dress Code Policy.
- Greets and escorts all alterations customers to and from alterations appointments.
- Maintain quality control guidelines and inspect all garments altered, steamed, and pressed to verify pristine condition before final delivery to the customer.
- Respond promptly to all customer questions by providing product and service information.
- Build long‑term relationships with customers to meet and exceed customer satisfaction and loyalty.
- Maintain inventory management by processing special orders, pick‑ups, and ensuring first‑quality standards for all merchandise.
- Ensure that alteration pricing is at company standards.
- Manage all alterations, fittings, sewing, steaming, pressing, and spot cleaning of garments to company standards.
- Resolve customer service issues in a swift and effective manner that complies with company guidelines.
- Support all cash wrap behaviors and process transactions with accuracy to make every customer feel celebrated.
- Maintain the alterations room so that it is consistently clean and well‑organized.
- Perform duties and tasks as assigned by store management.
- Stand, walk, and sit for extended periods; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; lift or move up to 10 pounds; see up close and at a distance; use peripheral vision and depth perception; look at, read, and use a computer, electronic devices, and phones for long periods.
- High school diploma or equivalent.
- 1–2 years prior retail experience in an apparel or specialty store environment.
- Prior sewing experience required, preferably in bridal and/or special‑occasion production environment.
- Prior experience with a computerized POS (Point of Sale) system is a plus.
David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources if you need accommodation at any stage of the application process or want more information on our accommodation policies.
DisclaimerThe preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to the position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
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