Equipment Technician | Taylor, MI

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Taylor, MI, and surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending on experience.

As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory.

• Creative problem solver: You are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them calmly, coolly, and collectedly.
• Clear communicator: You are customer-focused and can explain technical concepts clearly and effectively to non-technical individuals.
• Constant learner: You are unafraid to ask questions and constantly strive to refine your technical expertise.

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules.
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
• At least one year of experience in a customer-facing or customer-service role.
• Must like coffee:
  Tasting is the final step in all repairs.
• Smartphone proficient in inventory, managing, scheduling, and other tasks.
• Must possess a valid driver’s license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

• Competitive base pay based on experience and certifications; quarterly bonuses based on performance.
• PTO, Floating Holidays, and six paid company holidays.
• Benefits‑eligible in first 60 days:
  Medical, Dental, and Vision Insurance.
• Employer‑paid short-term and long-term disability insurance and life insurance.
• 401K Match.
• Professional and career development opportunities.
• Military friendly and Equal Opportunity Employer.

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair Technicians, Coffee Retail Staff, Baristas, and Mechanical Repair Technicians.

As set forth in VIXXO’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants whether they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website .gov/ofccp.