Service Planning Specialist

Tru Green accepts applications on an ongoing basis. Job Description Tru Green is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make Tru Green an employer of choice and "a great place to work!"

Uses route analysis software to create effective and efficient daily and weekly route plans for assigned branch locations. Performs data analysis of plans, resource availability and territory. Maintains geographic codes, addresses and customer information. Reports metrics on a daily basis to Service Planning Supervisor.

• Creates approximately 70 route plans using work order data and route analysis software.
• Communicates routes within assigned territory to service personnel.
• Summarizes and reviews plans daily with the Service Planning Supervisor.
• Creates summary reports daily and provides to supervisor.
• Performs other duties as assigned.

High school diploma or (GED) or equivalent combination of education and/or experience in the service industry 1-2 years of related experience as dispatcher and/or customer service agent

• Written and verbal communication skills, including delivering presentations
• Attention to detail and quantitative analytical skills
• Ability to operate independently and collaboratively within a team
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations
• Ability to manage multiple, repetitive tasks
• Ability to utilize software to forecast customer demand and route capacity
• Ability to effectively interact with co-workers and the public
• Basic knowledge of the company’s branch service department as it relates to resources, territory structure, advanced planning of recurring services and schedule availability for unplanned demand

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to:
Sit, stand and walk Use hands and arms to handle, feel or reach Speak and hear Use close vision abilities Occasionally required to:
Lift or move up to 25 lbs. independently Stoop, kneel, crouch or crawl Noise level Low to moderate Adverse Conditions Minimal Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job.

Tru Green is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

• $31,819.00 - $60,138.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range.
  
  The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law.

• Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

Tru Green is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected…