Office Coordinator

Job Details

Job Location:

Taylor City Hall - Taylor, TX 76574

Position Type:
Full Time

Salary Range: $26.08 - $32.60 Hourly

Serves as the primary administrative coordinator for the Development Services Department, providing administrative and operational support for Planning, Permitting, Code Enforcement, and related functions. Coordinates customer assistance and service delivery, workflow coordination and application tracking, board and commission administration, records management, reporting, public meetings, and interdepartmental communication. Supports departmental initiatives, performance metrics, and continuous process improvement efforts to ensure efficient operations and service delivery.

• Reports to the Development Services Director
• This is a non-supervisory position
• Works closely with Planning, Permits, and Code Enforcement, and other City departments

• Serves as the primary point of contact for the Development Services Department, receiving and responding to inquiries from residents, applicants, contractors, consultants, developers, and other agencies; provides information regarding departmental processes, requirements, and procedures, and routes inquiries as appropriate.
• Coordinates administrative and operational support activities for Planning, Permitting, Code Enforcement, and related departmental functions.
• Serves as a liaison between department divisions, City departments, external agencies, applicants, contractors, consultants, and the public to facilitate communication and coordination of development-related activities.
• May assist with the intake, processing, tracking, and maintenance of permits, development applications, zoning requests, plats, code enforcement cases, and other departmental records.
• Monitors and maintains application, permit, project, and case status information within departmental software systems and databases.
• May coordinate the routing and tracking of development applications, permits, and projects through departmental review and approval processes.
• Assists with Development Review Committee (DRC) coordination and other interdepartmental review processes by scheduling meetings, distributing materials, tracking comments, and maintaining records.
• Coordinates administrative support for the Planning and Zoning Commission, Zoning Board of Adjustment, advisory committees, and other assigned boards or commissions.
• Prepares meeting agendas, packets, public notices, correspondence, and supporting documentation in accordance with City procedures and applicable legal requirements.
• Attends meetings as assigned; records proceedings, prepares meeting minutes, maintains official records, and distributes follow-up actions as needed.
• Coordinates meeting logistics including scheduling, facilities, presentation materials, public notifications, and document distribution.
• Drafts and prepares correspondence, reports, memoranda, forms, presentations, notices, and other departmental documents.
• Maintains and organizes official departmental records, files, databases, forms, templates, and document management systems in accordance with records retention requirements.
• Assists with the preparation, compilation, and maintenance of departmental performance metrics, reports, dashboards, and operational data.
• Assists with maintaining and updating departmental standard operating procedures, forms, checklists, templates, and workflow documentation.
• Processes purchase orders, invoices, payment requests, budget‑related documentation, and other administrative transactions in accordance with City policies.
• Assists with departmental budget tracking, procurement activities, contract administration support, and consultant documentation.
• Coordinates departmental calendars, training opportunities, travel arrangements, meetings, and special events.
• Maintains office supplies, equipment, and operational resources necessary to support departmental functions.
• Assists with onboarding activities, document preparation, and administrative support related to staffing and departmental operations.
• Identifies workflow inefficiencies and assists with implementation of process improvements, software solutions, and operational initiatives designed to improve service delivery and customer experience.
• Supports public information requests and assists with maintaining transparency and accessibility of departmental information.
• Performs other related duties as assigned.

• Knowledge of modern office practices, administrative procedures, records management, customer service principles, and business communications.
• Knowledge of municipal government operations, permitting, planning, code enforcement, development review processes, or related functions.
• Knowledge of budgeting, procurement, purchasing, and document management practices.
• Ability to communicate effectively, both orally and in writing, and establish and maintain positive working relationships with City officials,…