Manager - Critical Facilities & Data Center Maintenance

Job Summary

Oversight of maintenance operations and infrastructure performance across multiple critical sites, including large-scale data centers. This role ensures optimal functionality, compliance, and reliability of electrical, mechanical, and physical infrastructure for data centers. The ideal candidate is a licensed Master Electrician with proven leadership experience and technical knowledge in managing mission-critical facilities.

• Oversee the electrical infrastructure of the organization’s buildings and data centers, ensuring full compliance with local, state, and national codes.
• Lead and supervise the team in day-to-day building and data center operations, including electrical, mechanical, HVAC, plumbing, and general facility upkeep.
• Serve as the technical lead and subject matter expert for high-voltage systems, emergency power systems (UPS, generators), and switch gear operations.
• Manage and coordinate preventative and corrective maintenance programs across all facilities, with a focus on uptime and operational efficiency.
• Collaborate with IT, security, and operations teams to support the unique needs of critical data center environments.
• Develop and maintain documentation, including SOPs, MOPs, and safety procedures related to facility maintenance and electrical systems.
• Ensure adherence to all safety regulations and internal policies, including NFPA, OSHA, NEC, and local building codes.
• Ensure adherence and compliance to applicable CIP standards.
• Participate in capital project planning, vendor management, and infrastructure upgrades.
• Respond to and lead the resolution of emergency maintenance situations and after-hours incidents.
• Track and report performance metrics, maintenance logs, and infrastructure reliability indicators.
• Maintain and review vendor designs, blueprints, plans and proposals to ensure compliance with agreed upon specifications.
• Manage the budget for maintaining, upgrading, or replacing buildings and infrastructure across multiple sites.
• Establish and maintain effective working relationships with staff members in other departments.

• Strong leadership, communication, and interpersonal skills.
• Ability to read and interpret blueprints, schematics, and electrical diagrams.
• Crisis management and rapid decision-making capabilities under pressure.
• Commitment to safety, regulatory compliance, and operational excellence.
• Detail-oriented with strong organizational and analytical skills.

• Minimum of 8 years of progressive experience in facilities maintenance, with at least 3 years in a supervisory or management role.
• Valid Master Electrician license (State of Texas).
• Extensive hands-on experience in large-scale data center or mission-critical environments.
• Deep knowledge of electrical distribution systems, including power redundancy, load balancing, and failure modes.
• Proficiency with CMMS (Computerized Maintenance Management Systems).

• Associate’s or Bachelor’s degree in Electrical Engineering, Facilities Management, or related field.
• Familiarity with environmental control systems (HVAC/BAS), fire life safety systems, and building automation technologies.
• Experience with building management systems (BMS), dc Track or similar infrastructure monitoring tools.
• Project management certification (e.g., PMP) or trade certifications (e.g., NICET, LEED).

• Valid Texas Driver's License (Required).

ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan.

Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire. Additionally, 401(k) plans are available to help employees plan for the future.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.