Field Process Engineer 2

Field Process Engineer

The Field Process Engineer is responsible for supporting and optimizing manufacturing or equipment processes at customer or production sites. This role combines technical expertise in process engineering with hands-on field support, ensuring process stability, performance, and customer satisfaction. The Field Process Engineer works closely with customers, field service teams, and internal engineering groups to troubleshoot issues, improve yields, and support new product or process implementation.

Key Responsibilities

• Process Support & Optimization
• Provide on-site and remote support for manufacturing or equipment processes
• Analyze process performance and identify opportunities for yield improvement and efficiency gains
• Troubleshoot process issues and implement corrective actions
• Optimize process parameters to achieve performance, quality, and throughput targets

Customer & Field Support

• Serve as the primary technical contact for customers on process-related issues
• Support installation, qualification, and ramp-up of equipment or processes at customer sites
• Train customers and field teams on process operation and best practices
• Respond to process-related escalations and ensure timely resolution

Data Analysis & Reporting

• Collect, analyze, and interpret process data to identify trends and improvement opportunities
• Develop reports and present findings to internal teams and customers
• Use statistical tools and methodologies (e.g., SPC, DOE) to drive improvements

New Product Introduction (NPI)

• Support process development and qualification for new products or technologies
• Collaborate with R&D and product engineering teams on process readiness
• Ensure smooth transition from development to production

Cross-Functional Collaboration

• Partner with Field Service, Process Engineering, Manufacturing, and Quality teams
• Provide feedback to engineering teams on product and process improvements
• Support root cause analysis and corrective action efforts for field issues

Continuous Improvement

• Drive continuous improvement initiatives to enhance process performance and reliability
• Identify and implement best practices across customer sites or facilities
• Support standardization of processes and documentation

Qualifications Required

• Bachelor's degree in Engineering (Chemical, Mechanical, Electrical, Materials Science, or related field)
• 3–7+ years of experience in process engineering or manufacturing environments
• Strong knowledge of process optimization, troubleshooting, and data analysis
• Willingness and ability to travel frequently (often 30–70% or more)

Preferred

• Experience in semiconductor, equipment manufacturing, or high-tech industries
• Familiarity with statistical methods (SPC, DOE, Six Sigma)
• Experience with customer-facing roles or field support
• Knowledge of manufacturing tools, automation systems, or process control

Skills & Competencies

• Strong analytical and problem-solving skills
• Hands-on technical expertise and troubleshooting ability
• Customer-focused mindset and communication skills
• Ability to work independently in field environments
• Data-driven decision-making
• Adaptability and ability to work in dynamic environments
• Cross-functional collaboration and influencing skills