Release Analyst - CI​/CD

Responsibilities

Release Planning & Coordination

Organize and lead effective release planning meetings, ensuring cross‑functional alignment across application, infrastructure, and cloud teams. Define and maintain a structured release calendar for applications and infrastructure, including OS patching, cloud deployments, middleware upgrades, and security updates. Establish a consistent and predictable release cadence across IT applications, cloud platforms, and infrastructure components.

Release Execution & Governance

Manage end‑to‑end infrastructure/application release cycles, coordinating on‑premises and/or cloud environments to minimize disruptions. Ensure adherence to enterprise IT policies and security standards while executing application and infrastructure releases. Track release deliverables, security compliance checks, and functional/security test approvals, ensuring production readiness. Monitor infrastructure changes, including system upgrades, network modifications, storage enhancements, and patching cycles. Provide oversight for OS patching covering major and minor updates for Windows, Linux, and firmware updates for storage and network CIs and other enterprise systems.

Cloud & Automation Integration (Preferred)

Oversee cloud infrastructure deployments – Azure – ensuring successful configuration and validation. Collaborate with Dev Ops and IT System Reliability teams to integrate automated release pipelines, CI/CD best practices, and Infrastructure as Code (IaC) methodologies. Utilize IT automation tools (Ansible, Terraform) for infrastructure provisioning and release management.

Security & Compliance

Ensure infrastructure releases comply with security policies and CIP regulatory requirements.

Performance Monitoring & Continuous Improvement

Track and report key release performance metrics, including patch deployment success rates, release cycle efficiency, system downtime, and rollback trends. Facilitate RCA and post‑mortem reviews for failed or delayed releases, driving process improvements.

Collaboration & Stakeholder Management

Act as a liaison between development, operations, cloud, and security teams to optimize infrastructure release management. Provide support to the Change Advisory Board (CAB), ensuring infrastructure changes are properly assessed and documented. Manage cross‑functional dependencies for application and infrastructure releases, maintaining up‑to‑date documentation.

Jira/Service Now & ITSM Integration

Utilize Jira/Service Now to manage release workflows, change approvals, and infrastructure deployment tracking. Support ITSM processes, including Change, Release, Incident, and Problem Management.

CI/CD Pipeline & Release Automation

Design, build, and maintain automated CI/CD pipelines for application and infrastructure delivery across all supported technology stacks. Integrate automated risk scoring, readiness checks, and quality gates into release orchestration workflows. Automate RFC and change record creation in ITSM platforms upon release readiness, supporting risk‑based change classification. Implement and maintain break‑glass emergency deployment controls with full audit logging and traceability. Establish and track software delivery performance metrics (deployment frequency, lead time, change failure rate, MTTR) and report results to leadership.

Contribute to the evolution of release orchestration tooling, including rule‑based and AI‑augmented deployment decision frameworks.

• Work Experience (Mandatory): Sr. level: minimum 5 years related work experience in excess of degree requirements. Lead: minimum 8 years related work experience in excess of degree requirements.
• Experience Requirements: Minimum 3 years experience in IT Change & Release Management specifically for infrastructure releases (OS patching, security updates, cloud deployments, system upgrades). Minimum 3 years hands‑on experience designing, building, or managing CI/CD pipelines for application and/or infrastructure delivery across multi‑stack environments. Minimum 5 years progressively responsible experience in system integration, infrastructure release management, or IT operations with…