Project Manager, Program ​/ Project Manager, Operations Manager

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• Manages project scope, schedule, budget, risk / issue, change controls, phase gating and general project administration.
• Promotes a culture of early risk mitigation and accountability and incorporates relevant techniques into the project plan and management.
• Understands project success criteria and provides guidance and consultation to the project delivery structure to meet those objectives.
• Develops project plans specifying milestones, tasks, start/end durations and resource allocations for each phase of the project.
• Manages the work of the project team to ensure that accountable personnel complete project activities on time and within budget, while ensuring the high priority items stay on track.
• Manages vendor activities to ensure alignment to the Statement of Work.
• Leads and coordinates cross-functional teams responsible for all aspects of a project, promoting teamwork, collaboration, and candid conversation.
• Monitors metrics to track team performance against schedule expectations and budget.
• Proactively and effectively communicates project status, risks, and issues to management, project owners, and others.
• Demonstrates strong written and verbal communication skills and applies good judgement for escalation.
• Demonstrates accountability for the results of the team.
• Creates and maintains project schedules using Microsoft Project Online.
• Leverages Microsoft Project Online and Power BI for project reporting.

ADDITIONAL JOB DUTIES

• May advise the work of lower level professional and/or support employees.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Engages with senior management and executives as needed.
• Skilled at project planning in a resource-matrixed enterprise.
• Manages highest complexity projects with a high level of autonomy.
• Maintains a strong understanding of the business and systems for the area of specialization.
• Effectively leads and facilitates resolution on complex project issues.
• Effectively leads and facilitates organizational change management.
• May provide recommendations regarding issues outside the bounds of defined procedures and practices.
• May oversee project assignments, work schedules, training, mentoring, and coaching for other employees.
• May support onboard and readiness activities for new Project Managers.
• May lead Project Management Office improvement initiatives.
• Demonstrates excellent ability to forecast project resources required for successful planning and execution of very large complex projects.
• Leads conversations with executives and project sponsors.

EXPERIENCE

• Requires minimum 8 years related work experience in excess of degree requirements
• Requires minimum 6 years as Project Manager on large-scale projects
• Project schedule creation and maintenance using Microsoft Project Online or Project Server
• Project reporting using Microsoft Project Online and Power BI
• Minimum 2 years in a program manager role (preferred)
• Task assignment and tracking using JIRA (preferred)

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Contract

• Industries
  
  IT Services and IT Consulting

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