Supervisor - Day-Ahead Market; DAM

ERCOT Day-Ahead Market Supervisor

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Supervises a team responsible for the reliable and efficient operation of the ERCOT Day-Ahead Market (DAM) in accordance with ERCOT protocols, operating guides, and market procedures. Oversees daily market execution activities, market validation, operational readiness, issue resolution, stakeholder communications, and implementation of market enhancements affecting DAM processes. Coordinates with internal departments, market participants, vendors, and regulatory stakeholders to ensure accurate market operations and timely communication of market outcomes.

Provides leadership and technical expertise regarding DAM operations, market systems, protocol interpretation, and market design initiatives. Supports strategic improvements to DAM processes and systems while ensuring compliance with ERCOT market rules and stakeholder expectations. Provides leadership during emergency operations and supports the implementation of protocol and market rule changes impacting the Day-Ahead Market.

• Responsible for hiring, coaching, training, and performance management of staff.
• Schedules work assignments and manages daily operational priorities.
• Reviews and approves staff timesheets and leave requests.
• Oversees daily Day-Ahead Market operations, ensuring market timelines and deliverables are completed accurately and on schedule.
• Supervises the validation and publication of Day-Ahead Market results, including energy awards, ancillary service awards, congestion impacts, and associated market outputs.
• Leads and coordinates investigation and resolution of DAM operational issues, market anomalies, and system performance concerns.
• Coordinates with IT, operations, market analysis & validation, network modeling, settlements, credit, and other ERCOT departments to support DAM-related activities and initiatives.
• Ensures compliance with ERCOT protocols, operating guides, business procedures, and market rules related to DAM operations.
• Evaluates market outcomes and operational performance to identify process improvements, system enhancements, and opportunities for increased market efficiency.
• Leads readiness activities and oversees testing, implementation, and operational readiness activities for DAM system releases, protocol revisions, NPRRs, SCRs, and market enhancements. While ensuring business processes, procedures, and systems are aligned with stakeholder-approved requirements.
• Reviews and approves business requirements, operational procedures, test plans, and documentation associated with DAM systems and processes.
• Serves as a subject matter expert for Day-Ahead Market operations and provides guidance to internal stakeholders, market participants, regulatory agencies, and ERCOT committees.
• Supports stakeholder engagement activities, including preparation and review of presentations, reports, and responses related to DAM operations.
• Monitors key operational metrics and develops reporting to support management decision-making and market transparency.
• Coordinates Day-Ahead Market activities with real-time market, congestion revenue rights (CRR), and settlements functions to ensure consistent market operations, accurate market outcomes, and effective issue resolution across market systems and processes.
• Provides…