Project Manager, Operations Management, Program ​/ Project Manager

Job Summary

Manages projects in accordance with established project governance. Plans, directs, and coordinates activities of assigned projects for a designated IT or business area to ensure goals and approved scope are accomplished within the prescribed time frame and funding parameters. Develops, manages, and coordinates project plans of varying complexity, including detailed work breakdowns, resource commitments, budgets, risks, and communication for each phase of the project.

Partners with the project Business Owner and Technical Lead on delivery strategy, focusing on transparency and project controls.

• Under supervision of PMO management, lead multiple low‑ to medium‑complexity projects from Initiation through Closing.
• Develop and maintain detailed project plans, schedules, resource forecasts, and budgets.
• Coordinate and direct project team members, vendors, and stakeholders.
• Monitor project progress, track milestones, and ensure on‑time, on‑budget completion.
• Identify, assess, and mitigate project risks and issues proactively.
• Provide clear, consistent communication to sponsors, executives, and stakeholders.
• Facilitate decision‑making, alignment, and conflict resolution across teams.
• Prepare and deliver project status reports, dashboards, and presentations.
• Ensure compliance with PMO standards, methodologies, and governance processes.
• Manage change control processes, ensuring documentation and stakeholder awareness.
• Foster a project culture aligned with ERCOT’s core values.
• Oversee vendor delivery and performance, as applicable.
• Support PMO continuous improvement initiatives, as assigned.
• Use AI tools in support of project management functions.
• Other duties as assigned.

• Minimum 2 years related work experience managing projects, product, or workstream delivery in excess of degree requirements.
• Working experience at an ISO/RTO, ISO/RTO stakeholder, or Electric Utility environment (Preferred).
• Working knowledge of MS Office, MS Project, and JIRA.
• Proficiency in AI prompt design (Preferred).

• Bachelor’s Degree in Business, Management, Engineering, IT, or a related field.
• Combination of education and experience that provides equivalent knowledge to a major in such fields (Required).

• CAPM (Certified Associate in Project Management) and/or working towards PMP (Project Management Professional) (Preferred).
• PMP (Project Management Professional) (Optional).
• Agile and Scrum certifications (Optional).

Expected Salary Range: $93,000 - $127,000

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment‑at‑will rights at any time.