Certification and GED Coordinator

The Testing Services Coordinator is responsible for overseeing and administering a variety of standardized exams, ensuring a secure, efficient, and policy-compliant testing environment. This role supports both internal and external testers, collaborates with institutional and community partners, and provides supervision to part-time staff. Serves as a proxy to the Assistant Director in the event they are unavailable including but not limited to oversight of personnel as needed.

• Extensive knowledge of personal computing, Microsoft Office software, email (Outlook), Teams, and internet use is required.
• Coordinate various aspects of the Testing Center, including lab utilization and scheduling of exams.
• Provides direct supervision and ongoing training for 1-2 part-time staff.
• Oversees the administration of exams given through the GED/Prov testing center and contributes assistance in administering exams daily.
• Ensure vendor requirements are being met and maintained.
• Maintains security and inventory of tests, ensuring secure storage of exams and related materials.
• Completes walkthroughs and monitors surveillance to prevent student academic misconduct and report misconduct/testing discrepancies accordingly.
• Serve as initial point of contact for GED and Prov daily operations and technical support issues.
• Demonstrate supervisory skills to direct report staff.
• Maintain record of revenue for GED and Prov.
• Train employees on technical and job-related duties to ensure consistency throughout testing center.
• Effective written and verbal communication skills are required.
• Excellent problem-solving, interpersonal, and customer service skills.
• Must be detail oriented with the ability to work well in a high demand environment, work well under pressure, and multi-task.
• Must possess excellent organizational and time management skills.
• Must be able to maintain a high degree of confidentiality and discretion with regard to information processed, stored, and accessed by systems is required.
• High ethical values a must.
• Contributes to an environment that encourages SLCC’s values, mission.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

• Bachelor's Degree
• Zero (0) to Three (3) years of experience
• Equivalent combo of education & experience

• Spanish Speaking