Specialist II, Customer Service and Graphic Design; Part-time

Customer Service/Production Specialist II

The Customer Service/Production Specialist II is knowledgeable in all areas of printing and the following, so that they can consult with customers: wide format printing, design and design programs, billing software such as Quick Books, and other consultation tools.

The Customer Service/Production Specialist's time will be spent working directly with customers, either in person or through email or phone communications. This particular position has an emphasis on graphic design to be able to lay out files to be ready to print. They may also be called on to process orders in our Production Area.

Experience is required with: using copiers and printers, utilizing the Adobe and Microsoft suites of software, utilizing billing programs such as Quick Books, working closely with customers and their behaviors which could range from extremely happy to extremely upset.

• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

• High School Degree or Equivalent.
• 1-2 years minimum experience in graphic design and/or customer service.

Ideal candidate must have: a positive and friendly approach to people, an ability to meet deadlines in a fast paced work environment, a great attention to detail, and must be flexible with workflow changes.

The ideal candidate for this position must also have some design skills with the Adobe Suite (Illustrator, Photoshop, InDesign, and Acrobat).