Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Comprehensive benefits package including medical, dental, and vision plans starting on your first day
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement of up to $5,250 in the first year
• Opportunities for career advancement and professional development
• Supportive and collaborative work environment
• Contributions to community support initiatives across the U.S.

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to connect with potential business customers and present service packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize knowledge of products to assist customers with inquiries and demonstrate service value
• Problem‑solve to encourage customers to commit to services and find solutions to their needs

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Strong communication skills and the ability to direct conversations to close sales
• Must demonstrate a proactive approach to customer engagement
• Associate's degree or higher is preferred

• Experience in a sales or customer service role within the telecommunications industry
• Familiarity with Sales Force or similar customer relationship management software
• Ability to work independently and as part of a team in a dynamic environment
• Strong problem‑solving skills and a customer‑centric mindset

#Telecommunications #Sales Opportunities #Customer Service #Career Growth #Community Support

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