Client Care Representative
Job in
Teaneck, Bergen County, New Jersey, 07666, USA
Listed on 2026-08-15
Listing for:
One Hour Heating & Air Conditioning
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company;
Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window;
Makes outbound calls to club membership clients to ensure that they are satisfied with any repairs;
Uses approved company greeting and script each time;
Coordinates dispatch and supervision of scheduled service and maintenance calls
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