Biomedical Technician III - Site Lead

Biomedical Technician III – Site Lead – The Biomedical Technician III – Site Lead supports the Multi‑Vendor Biomedical business within an assigned geographical area or at an assigned account. This position will be responsible for customer relationship management through the effective use of communications and technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.

• Perform advanced diagnostics, preventive maintenance, and complex repairs on biomedical and imaging equipment, ensuring optimal performance and regulatory compliance.
• Serve as the technical escalation point for challenging equipment issues, providing expert troubleshooting and resolution to minimize service disruptions and downtime.
• Lead service activities within an assigned geographic region, independently managing workload, priorities, and customer expectations.
• Collaborate closely with clinicians, service teams, and leadership to align technical solutions with clinical needs and service objectives.
• Mentor and support BMET I and II technicians, sharing technical knowledge, best practices, and professional guidance to strengthen team capability.
• Ensure accurate and timely service documentation, maintaining compliance with safety standards, quality requirements, and internal procedures.
• Identify trends, recurring issues, and improvement opportunities, recommending corrective actions to enhance equipment reliability and service efficiency.
• Support training initiatives, equipment validation, and new technology rollouts, contributing subject‑matter expertise to organizational growth and continuous improvement.
• Provide ongoing status reporting to all hospital leadership.
• Assist with technical evaluation and training of junior BMETs and make recommendations regarding formal training requirements.
• Drive and operate vehicles as essential functions of this role.
• Perform any other duties as assigned.

• Strong PC competency, including word processing, spreadsheets, databases, and an understanding of computer hardware, processors, and electronic circuit boards.
• Advanced hands‑on experience with complex test equipment, mechanical devices, tools, and networking technologies with solid troubleshooting skills.
• Expertise in at least one specialty area, supported by a minimum of one manufacturer certification on a medical equipment model.
• Strong verbal and written communication skills, with the ability to collaborate effectively across all organizational levels and with customers.
• Demonstrated leadership ability, knowledge‑sharing mindset, and strong teamwork within fast‑paced, team‑driven environments.
• Highly adaptable with strong decision‑making skills, able to assess situations quickly and act confidently with limited information.
• Maintain a valid driver’s license and a driving record compliant with Block Imaging’s Fleet Policy.

• Minimum 5 years servicing biomedical equipment.

• Associate degree or equivalent training/experience in electronics or Biomedical Engineering.

This role requires frequent travel to assigned healthcare facilities and flexibility of schedule.

• Ability to stand, walk, and move throughout various work environments for extended periods.
• Frequent bending, stooping, kneeling, and reaching to access and service equipment.
• Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
• Manual dexterity to handle tools, small components, and electronic parts.
• Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
• Ability to communicate clearly with healthcare and related facility staff, as well as document service activities accurately and efficiently.
• Ability to wear required personal protective equipment (PPE) in any situation where it is necessary.
• Compliance with hospital health and safety requirements. Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

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