It Support Specialist

United States, Indiana, Tell City

Our client is seeking an IT Support Specialist to join their growing Information Technology team. Reporting directly to the IT Manager, this role is responsible for providing hands‑on technical support to employees while maintaining systems, devices, and network connectivity across the organization.

• Associate's degree in IT, Computer Science, or related field (or equivalent experience)
• Strong troubleshooting and problem‑solving skills
• Excellent communication and customer service skills
• Ability to manage multiple tasks and priorities in a fast‑paced environment
• High attention to detail and commitment to quality support

• Install, configure, and maintain computer hardware, software, and peripherals
• Set up and support workstations, monitors, printers, and scanners
• Provide technical support via in‑person, phone, and remote tools
• Troubleshoot issues related to hardware, software, email, and network connectivity
• Support end users with Microsoft Office and other business applications
• Create and manage user accounts, passwords, and access permissions
• Assist with antivirus, endpoint protection, and software updates
• Connect users to network resources and provide basic system training
• Document support tickets, resolutions, and procedures
• Collaborate with the IT Manager and external vendors on IT projects
• Assist with purchasing and inventory of IT equipment
• Escalate complex issues when necessary
• Support IT initiatives across multiple locations
• Perform additional duties as assigned

• Windows 11
• Microsoft Office 365
• Active Directory
• Microsoft Intune
• Windows Server environments
• Basic networking (TCP/IP, DNS, DHCP, Wi‑Fi)
• Printer and peripheral support
• Antivirus and endpoint protection
• Mobile device support

• On‑site role in a manufacturing facility
• Regular interaction with employees on the production floor
• Combination of desk work and hands‑on support
• Occasional travel to other company locations (vehicle and travel accommodations provided)
• Steel toe boots and necessary equipment provided when needed

Contract to Hire, based out of Tell City, IN.

Pay range: $25.00 - $35.00/hr.

• Medical, dental & vision
• Critical illness, accident, and hospital coverage
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
• Life insurance (voluntary life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time off / leave (PTO, vacation, or sick leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

Position anticipated to close on Jun 18, 2026.