Pricing​/Chargebacks Coordinator

Position Summary

Under the supervision of the Pricing/Procurement Manager the Pricing/Chargebacks Coordinator is responsible for ensuring the overall company’s systems and database meet with its known contractual arrangements with respect to GPO and associated vendor agreements. This position maintains pricing for company customers and products. Primary functions are to monitor GPO, IDN and Health System contracts to ensure operational effectiveness and verify FFF is in compliance with the contractual obligations related to pricing and reporting requirements.

This position requires processing of chargeback files and reconciliation of those files to ensure minimum losses to FFF.

The position requires a self-starter who can interact with all levels of staff in a fast-paced dynamic work environment. Interpretive and analytical skills are necessary to read, understand, and implement customer and vendor contracts.

This position requires direct interface with Procurement, Sales, Customer Service, Sales Operations, Finance, Product Management and Business Development Management as well as suppliers. Must be able to communicate effectively with the aforementioned departments to resolve issues.

• Create, maintain and audit products for the material master, condition records, and listings ensuring all fields are entered accurately and communicated to ecommerce to add to Bio Supply.
• Create, maintain and audit condition contracts from suppliers ensuring adherence to the contract pricing, terms and customer eligibility. Work with the Sales Ops department to identify customers and update customer identifiers as required.
• Responsible for chargeback reporting & outstanding aged chargebacks for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance. Develop relationship with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
• Responsible for chargeback reporting for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance. Develop relationship with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
• Work with Finance to resolve discrepancies between rebates and subsequent credit issued by vendor.
• Expiring contract data to be provided by Pricing/Procurement Manager. Contact each vendor with an expiring contract to determine if the contract will be renewed or replaced.
• Load appropriate Data from EDI 845’s, process outgoing data for EDI 844’s with correspondence to the VP, Business Operations and Controls.
• Load and maintain Condition records in SAP. This function is required to populate purchase orders with the correct cost of goods purchased, terms, and conditions of the buy.
• Under guidance from the Pricing/Procurement Manager run and submit daily, weekly, monthly vendor chargeback reporting as required by contract.
• Continuously strive to improve processes, service quality to internal and external customers.
• Work with Manager to identify and implement efficiencies through process improvements and/or systems enhancements. Assist with testing of new SAP improvements as required.
• Work with Sales and internal personnel to communicate pricing changes, individual customer pricing and contract eligibility with assigned suppliers.
• Adheres specifically to all company policies and procedures, Federal and State regulations and laws.

• Display dedication to position responsibilities and achieve assigned goals and objectives.

• Represent the Company in a professional manner and appearance at all times.
• Understand and internalize the Company’s purpose;
  Display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress,…