Director, RNI Business Development

As the Director, RNI Business Development, you will provide senior-level commercial leadership for the growth, expansion, and market success of Right Now Inventory. This role is responsible for closing new business, developing and advancing the RNI commercial strategy in partnership with the FFF senior commercial team, and serving as a subject matter expert for customers, manufacturer partners, and internal stakeholders. The position owns strategic pipeline development, forecast creation, complex opportunity advancement, and cross-functional coordination of high-priority RNI installations.

In addition, this role will influence go-to-market priorities, customer adoption strategies, product feedback, and commercial execution plans that support long-term growth of the RNI business.

• Lead senior-level commercial engagement for RNI opportunities, including executive customer conversations, manufacturer partner discussions, and internal strategic alignment with FFF commercial leadership.
• Own and advance high-value new business opportunities from qualification through close, including business case development, value proposition positioning, stakeholder alignment, contract term support, and transition to implementation.
• Develop and refine the commercial strategy for RNI in coordination with the FFF senior commercial team, including market prioritization, customer segmentation, growth initiatives, channel alignment, and go-to-market execution.
• Serve as a senior subject matter expert on RNI solutions, inventory management technology, healthcare supply chain needs, customer use cases, and competitive positioning for internal and external stakeholders.
• Coordinate cross-functional installation project planning for strategic and multi-site RNI implementations, ensuring clear ownership, timelines, customer expectations, operational readiness, and escalation management.
• Own pipeline management discipline for RNI by maintaining accurate opportunity data, stage progression, customer activity, close plans, risk indicators, and executive reporting within company CRM systems.
• Develop, maintain, and communicate revenue, cabinet installation, and opportunity forecasts based on pipeline quality, customer commitments, implementation timing, and market dynamics.
• Lead customer presentations, executive briefings, virtual or onsite demonstrations of RNI inventory device technology, and participation in industry trade events to support opportunity advancement and adoption.

• Partner with corporate Marketing and commercial leadership to shape high-impact sales artifacts, executive presentations, product demonstrations, trade show messaging, overview sheets, product videos, and other tools that support market development and opportunity closure.
• Work closely with RNI Operations and FFF commercial teams to assess account performance, identify growth opportunities, address adoption barriers, and develop strategies to improve underperforming or expansion-ready accounts.
• Translate customer feedback, commercial insights, and field experience into product improvement recommendations that address customer pain points, operational requirements, and emerging market opportunities.
• Monitor industry trends, customer needs, competitor initiatives, and healthcare supply chain developments to inform commercial strategy and RNI positioning.
• Support New Product Development in partnership with RNI Product Management by contributing market insights, customer requirements, advisory board strategy, competitive intelligence, feature prioritization, and go-to-market recommendations.

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