1350 Product Contracts Management - Project Specialist - PM

Position Summary

The Project Specialist is responsible for managing multiple operations including, but not limited to SAP programming, order allocations, analysis, planning/forecasting, pricing accuracy, manufacturer and internal communications and order management and manipulation. The Project Specialist will assist the Product Management Team with vendor set up, item set up and other operational issues as required. Responsible for maintenance and analysis of ADFI (manufacturer fees in).

Must be adept at multitasking, time management and problem solving.

Dimension:
Annual sales of $4 Billion Dollars.

• Liaison and account management identifying any special requirements and working closely with internal and external departments to ensure that all processes for the management of these accounts are met. Continuously strive to improve processes and service quality to internal and external customers. Must work with the sales reps, SDR’s, product management, customer service, contracts/pricing, marketing, and warehouse to ensure that everyone is aligned on expectations and requirements.
• Responsible for constant trouble shooting inventory issues, delivery issues, etc. and working with internal operations and our vendors to be sure we provide excellent service. Attend all meetings pertaining to operational programs, agreements, or contracts and propose improvements as needed. Ability to clearly communicate challenges and issues verbally, electronically, or by phone. Evaluate potential problems and technical hitches and develop solutions.
• Developing SAP programming needs with IT at a very high level. Participate in the coordination of contractual responsibilities and ensure accounts are maintained based on these responsibilities. Ensure that all manufacturer contract terms are properly updated and maintained in SAP and on the Manufacturer Terms Spreadsheet in TEAMS.
• Coordinate with Product Management Data Analyst to ensure contract fees are accurately maintained and validated within SAP. Ensure validation of all contract fees are completed within 10 days of receipt with any discrepancies resolved within 30 days.
• Assist Product Managers with contract development and review, discussing strategies and reconciling incentive and fee for service payments. Responsible for assisting with manufacturer communications, and communicating directly with Customers when appropriate and necessary, for CVS and other Corporate Accounts. Maintain excellent communication and interpersonal skills promoting strong relationships with both internal and external customers.
• Liaison between the manufacturer and FFF procurement for creation of purchase orders and management of allocations, ensuring delivery to the appropriate DC. Establish and maintain the fulfillment allocation and storage location tables within SAP.
• While communicating with Customers, Sales Force, Customer Service, and business partners, must continually develop and maintain company's image and corporate philosophy.
• Compile the necessary information in order to communicate reporting requirements to the IT department for data feeds and weekly/monthly/quarterly reports. Once reports are created, assist with testing and validation of the reports, and then schedule them using the reporting tool. Prepare and submit ad hoc reporting as requested including analytical analysis of sales and inventory.
• Responsible for operational functions prior to and during flu season, including order manipulation (flipping), tracking cancellations, assisting in ensuring the proper GPO membership affiliation is established, member list maintenance, pricing validation and any other order related requirements.
• Master the use of the Capacity Tool, as required, to ensure appropriate and efficient order allocations (fair share allocations). Communicate to the appropriate parties when adjustments are made on accounts that will affect the following processes: order entry, accounts receivable, commission, or reporting. Follow thru to ensure that operations are updated to address any and all changes affecting these programs. Confer with Manager on unusual problems.
  
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