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Customer Service Rep Customer Success Mgr./ CSM

Retention Specialist: Expert Customer Care & Escalations

Job in Temecula, Riverside County, California, 92591, USA
Listing for: Service Experts Heating & Air Conditioning
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A national HVAC service company is seeking a Customer Retention Specialist in Temecula, California. The role involves handling escalated customer service requests, resolving complaints, and retaining customer accounts effectively. Ideal candidates will have at least 3 years of experience in customer service and possess excellent communication skills. This position offers a comprehensive benefits package that supports employee wellness, along with opportunities for career development and professional growth.
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