Regional Manager - Pre Access Services

Responsibilities

Join the Southwest Healthcare Team!

Creating Health and Harmony, Southwest Healthcare is a comprehensive network of care with convenient hospital and ambulatory care/outpatient locations here to serve the Southern California community. With over 7,000 passionate providers and healthcare employees, our shared goal is to provide convenient access to a wide range of healthcare services in a way that benefits you, your family, and the entire community.

Southwest Healthcare is comprised of five acute care hospitals and several non-hospital access points, including:
Corona Regional Medical Center, Palmdale Regional Medical Center, Southwest Healthcare Rancho Springs Hospital, Southwest Healthcare Inland Valley Hospital and Temecula Valley Hospital, Temecula Valley Day Surgery, A+ Urgent Care Centers, and Riverside Medical Clinics. We've won various awards throughout our region and focus on career development and promotion. The people are at the core of everything we do. If you are looking for a career and not just a job, you're in the right place!

For more information on how to join our dynamic team, please visit our website at

The Southwest Healthcare is seeking a Regional Manager of Pre Access Services, who will be responsible for providing strategic and tactical leadership and direction for all areas related to the Pre Access Services (PAS) Departments at multiple facilities across the region to include Central Scheduling and Insurance Verification. This position will be onsite at our Inland Valley Hospital. Duties include but not limited to:

• Working closely with all on-site operations and Patient Access Directors and staff, within the region, to identify and implement state of the art practices.
• Identify enhancement to technology solutions and processes.
• Improve outcomes in productivity, quality, and key financial performance.
• Drive the front end process to enhance hospital revenue, collection and performance, clean scheduling/registration data, and month end reporting.
• Work with local and corporate leadership to ensure that our standard Patient Access model is implemented and sustained across all the facilities.
• Assist on-site leadership to produce the highest practice results contributing to obtaining high customer satisfaction.
• Develop, audit, oversee and monitor facility operations for all Pre Access functions including pre-registration, insurance verification, preauthorization, and registration accuracy - QA analysis to ensure daily operations to ensure timeliness, accuracy, compliance, and training.
• Moderate business travel required.

• High School diploma or equivelent required.
• Bachelor's degree from an accredited College or University in related field preferred.
• Three (3) to Five (5) years of insurance verification/scheduling experience in Patient Access/Hospital Full Revenue Cycle experience required.
• Leadership experience in related field required, acute care experience preferred.

• Professional Certifications (i.e. Certified Revenue Cycle Executive-Institutional, Certified Healthcare Access Manager) preferred.
• Valid CA Drivers license

• Demonstrates knowledge and ensures compliance with The Joint Commission and Title 22 standards and guidelines.
• Demonstrates compliance with Healthcare policies and procedures at all times.
• Ability to set priorities and appropriately organize workload and complete assignments in a timely manner.
• Demonstrates ability to relate to clinical personnel and medical staff, as well as ability to interact well with the public.
• Must have knowledge of PC and applications.
• Ability to operate other office equipment to coordinate work.
• Proficiency in…