Tasting Room Supervisor Carter Estate Winery and Resort

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Carter Estate Winery and Resort is seeking an experienced Tasting Room Supervisor. The ideal candidate will have previous supervisory experience in a retail environment, a knowledge of wine, and a proven record in exceptional customer service.

• Assist in promoting the sale of wine and non‑wine products sold in the tasting room.
• Utilize cash register and POS system to transact sales and maintain tasting room wine inventories; reconcile daily sales and post transactions.
• Ensure tasting room and inventory areas are clean, neat, and stocked at all times.
• Describe wines, wine‑making techniques, and winery history; answer visitors’ questions about wines.
• Acquire and maintain thorough knowledge of the winery and its wines.
• Assign duties and monitor the quality of work.
• Provide day‑to‑day guidance and oversight of subordinates; actively work to promote and recognize performance.
• Keep up to date on overall activities of the team, identifying problem areas and taking corrective actions.
• Assist with the cleanliness and maintenance of the bar area. Rack glasses and clean during downtime.
• Prepare designated bar for daily wine tasting and conduct tastings with guests, guiding them on their selections and teaching them about the varietals and styles of wine.
• Alert department head when wine inventory needs are running low.
• Provide assistance with inventory as needed.
• Attend departmental meetings as required.
• Ability to work a flexible schedule, including a majority of weekend shifts.

Compensation: $20.00 per hour

Established in 2011, Carter Hospitality Group, LLC. is a family‑owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California;
Carter Estate Winery and Resort, Temecula, California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner‑franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando, Florida.

Enriching lives by crafting exceptional environments and experiences.

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

We are an Equal Employment Opportunity employer.