Assistant Tasting Room Manager

About our Company:

Ponte Family Estate Winery opened in 2003 and is a California based company operating in the heart of the Temecula Wine Country. We have been farming our vineyards since 1984 and are a real working winery, growing and producing over 20 estate grown varietals within certified sustainable facilities.

We are located right next to our Four Diamond, 90 room, boutique hotel Ponte Vineyard Inn, and are surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country.

We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.

Summary:

Under the supervision of the Tasting Room Manager, the Assistant Tasting Room Manager is responsible for going above and beyond to surpass guests’ expectations and deliver a top-notch Tasting Room experience. By maintaining optimal labor and wine costs, the Assistant Manager will lead a team of servers, cashiers, and bar backs, to maximize wine sales, wine club memberships, and merchandise. In addition, the Assistant Tasting Room Manager assumes the responsibility of developing, training, and upholding the department SOPS, to elevate the guest experience.

Compensation: $60,000.00 - $65,000.00 DOE

Schedule:

• Wednesday - Sunday
• Weekends + Holidays

Benefits Per Company Plan Details:

• Medical, Dental, Vision
• 401k Matching Plan
• Life Insurance
• Hospital Confinement Plan
• Pet Insurance
• 3 Weeks of PTO
• 2 paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays *The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits*

You Will Be a Good Fit if You Have the Following:

• Bachelor’s Degree or two years of food and beverage, customer service, or retail management experience; or a combination of education and experience.
• Proven experience in a sales environment, including operational budgeting, inventory, supplies, and cost management.
• Proven experience of setting and achieving sales goals.
• Experience in Vin
  65, TOCK, MICROS, POS system setup, data, entry, reporting.
• Experience in Outlook, Excel, Word, POS, and Inventory Control System.
• Ability to make quick and sound decisions.
• Strong business communication skills.
• Ability to obtain and maintain County of Riverside Food Handlers Card.
• Ability to obtain and maintain Alcohol and Beverage Control RBS Certification.
• Must be able to lift at least 45 pounds (case of wine).
• Stand for long periods of time in inclement weather.
• Must be 21 years or older.

Duties and Responsibilities:

ADMINISTRATIVE & MANAGERIAL:

• Manage two wine tasting locations:
  The Tasting Room & The Reserve Room/Deck.
• Execute all opening and closing procedures, in accordance with company procedures.
• Assist the Tasting Room Manager with payroll reports, sales rankings, and commission calculations.
• Control cash and other receipts by adhering to proper cash handling and reconciliation procedures in accordance to company guidelines.
• Audit Tasting Room transactions for accuracy.
• Oversee all tour programs including scheduling, pricing, and procedure.
• Manage the ‘Re-cork’ recycling program.
• Achieve objectives in sales, service, quality, cleanliness, and appearance of facility as set by the Tasting Room Manager.
• Monitor the Tasting Room inventory of goods and supplies, including bags, glasses, and small wares, and order within the department budget.
• Work with Tasting Room Manager to create promotions and incentives to maximize sales and profits.
• Research Credit Card disputes, and guest inquiries regarding purchases.
• Plan, and execute Tasting Room events and shopping nights for Wine Club Members and their guests that will exceed guest expectations.
• Data mine for VIPs to identify the top 20% and host exclusive invite-only nights for these special guests.

COMMUNICATIONS:

• Regulate and organize Tasting Room tours,…