Human Resources Specialist South Coast Winery Resort & Spa

Overview

South Coast Winery Resort & Spa and Carter Estate Winery and Resort are premier luxury destinations in the heart of Temecula Wine Country. Known for award-winning wines, elevated hospitality, and unforgettable guest experiences, our success is driven by a passionate and people-first team.

We are seeking a detail-oriented and service-minded Human Resources Specialist to support our growing resort operations and help deliver an exceptional employee experience across both properties.

Under the direction of the Human Resources Manager, the Human Resources Specialist performs a variety of technical and administrative HR functions with a strong emphasis on payroll administration, employee records, and compliance. This role requires a high level of confidentiality, accuracy, and professionalism in a fast-paced hospitality environment.

• Payroll & HR Administration - Process and maintain accurate payroll data for hourly, salaried, and commissioned employees;
  Oversee bi-weekly payroll processing, including audits and reconciliation;
  Enter and maintain employee information such as rate changes, transfers, deductions, bonuses, and leave;
  Ensure accurate processing of payroll deductions, benefits, reimbursements, and allowances;
  Prepare and process final pay documentation and pay cards for terminations.
• Employee Support & Compliance - Serve as a point of contact for employee and manager payroll-related inquiries;
  Resolve payroll discrepancies in coordination with the corporate payroll team;
  Maintain accurate and up-to-date employee records in ADP Workforce Now;
  Process time-off requests and ensure proper documentation is collected;
  Demonstrate discretion and professionalism when handling confidential information.
• Additional Duties - Assist with HR audits and compliance documentation;
  Support HR initiatives and projects as assigned;
  Work a flexible schedule, including weekends and holidays as needed.

• Associate’s degree or equivalent combination of education and experience
• 1–2 years of Human Resources or payroll experience required
• Previous hotel or resort HR experience strongly preferred
• Working knowledge of HR laws and payroll regulations
• Bilingual (English/Spanish) preferred
• ADP experience preferred

• Exceptional attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to manage multiple priorities in a dynamic environment
• Professional verbal and written communication skills
• Ability to work independently and collaboratively
• High level of integrity and discretion

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

• Our Values:
  Integrity, Customer Focus, Teamwork, Passion, Self-Motivation
• Work Environment:
  Primarily indoor, resort-based work environment
• Opportunities for growth within a luxury hospitality organization

South Coast Winery Resort & Spa and Carter Estate Winery and Resort are equal opportunity employers. Employment is at-will.

Compensation: $23.00 - $26.00 per hour

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California;
Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.

Enriching lives by crafting exceptional environments and experiences.

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

We are an Equal Employment Opportunity employer.