Quality Assurance Manager

Overview Of The Position

The Quality Assurance Manager reports to the General Manager and oversees the entire quality assurance department of PHS/MWA. The manager has final authority on the release of components to service and ensures the quality system complies with 14 CFR requirements. Responsibilities include maintaining all quality manuals, procedures, training manuals, and technical documents in current condition, directing and planning inspection standards, methods, and procedures, and ensuring compliance with 14 CFR, manufacturer specifications, recommendations, and customer specifications.

• Assist, supervise, and direct all personnel assigned to the quality departments for all divisions of the company.
• Ensure all quality documentation is maintained and current per all applicable regulations.
• Maintain repair station personnel rosters and ensure compliance with applicable regulations.
• Ensure all technical data documentation is maintained and current at all times.
• Assure periodic checks are made on all inspection tools, the calibration of precision test equipment, and personal tools owned by technicians are up to date.
• Assure the final acceptance of all incoming material—including raw materials, new parts, supplies and the airworthiness of articles performed by non‑certificated sub‑contractors.
• Ensure that preliminary, hidden damage, in‑process, and final inspections of articles processed by the repair stations are performed and recorded as outlined in the quality manuals.
• Oversee proper tagging and identification of all parts and components as outlined in the quality manuals.
• Ensure that rejected and unserviceable items are handled to prevent their use, as outlined in the quality manuals.
• Other duties may also be assigned.

• Technical Ability – Minimum of 10 years experience; familiar with 14 CFR 145 requirements.
• Interpersonal Skills – Focuses on solving conflict, remains open to others’ ideas, and tries new things.
• Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; can multi‑task and change priorities as required by customer demands.
• Quantity – Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
• Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
• Adaptability – Adapts to changes in the work environment.
• Attendance/Punctuality – Is consistently at work and on time; arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals, and completes tasks on time or notifies appropriate person with an alternate plan.
• Computer Skills – Proficient in Microsoft Word, Excel, and PowerPoint.